Privacy policy

Your privacy at Goudkust Holiday Homes

Goudkust Holiday Homes, located at Prins Hendriklaan 13, 1862 EK Bergen (NH), Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:
Prins Hendriklaan 13, 1862 EK Bergen (NH), Netherlands

Frits ter Koele is the Data Protection Officer of Goudkust Holiday Homes. He can be reached via info@goud-kust.nl.

Personal data we process
Goudkust Holiday Homes processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and by phone
  • Location data
  • Information about your activities on our website
  • Information about your browsing behavior on different websites (for example, because this company is part of an advertising network)
  • List of customer contact details through an app
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we cannot verify the age of visitors. We therefore recommend that parents be involved in their children’s online activities to prevent data from being collected without parental consent. If you believe that we have collected personal information about a minor without permission, please contact us at info@goud-kust.nl, and we will delete this information.

Purposes and legal bases for processing personal data
Goudkust Holiday Homes processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or advertising brochure
  • Being able to call or email you when necessary to perform our services
  • Informing you about changes to our services and products
  • Providing you the opportunity to create an account
  • Delivering goods and services to you
  • Goudkust Holiday Homes analyzes your website behavior to improve the website and tailor the offering of products and services to your preferences.
  • Goudkust Holiday Homes also processes personal data if we are legally obliged to do so, such as data required for our tax returns.

How long we retain personal data
Goudkust Holiday Homes does not retain your personal data longer than necessary to achieve the purposes for which your data is collected. We adhere to the following retention periods for personal data: 7 years.

Sharing personal data with third parties
Goudkust Holiday Homes shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. For example, we use a third party for the handling of iDeal payments, the sending of digital newsletters, our reservation system, our marketing strategy, and our Goudkust Holiday Homes app. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Goudkust Holiday Homes remains responsible for these processing operations.

Cookies, or similar techniques, that we use
Goudkust Holiday Homes uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Goudkust Holiday Homes uses cookies with purely technical functionality. These cookies ensure that the website works properly and remember, for example, your preference settings. These cookies are also used to make the website work well and optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. Additionally, you can also delete all information previously stored through the settings of your browser. For an explanation, see: Veiliginternetten.nl

Third parties also place cookies on this website. These may include advertisers and/or social media companies. Here is an overview:

Google Cookie: gtag Analytical cookie that measures website visits Retention period: 26 months
Facebook Pixel  Reports and analyzes website visitors in order to display targeted ads on Facebook and Instagram Retention period: 30 days

Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You can do this yourself through the personal settings of your account. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by our company, as well as the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. If you wish to exercise your right to object and/or your right to data portability, or if you have any other questions/comments about data processing, please send a detailed request to info@goud-kust.nl. To ensure that the request for access has been made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for the protection of your privacy. Goudkust Holiday Homes will respond to your request as soon as possible, but no later than four weeks. Goudkust Holiday Homes also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done through the following link.

How we secure personal data
Goudkust Holiday Homes takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or if there are indications of abuse, please contact our customer service or email info@goud-kust.nl.